Refund and Returns Policy
Refund and Returns Policy – Alviraa
At Alviraa, we want you to love every purchase. That’s why we’ve created a hassle-free Refund and Returns Policy to ensure your complete satisfaction. If you’re not happy with your order, you can return or exchange it within 7 days of delivery, as long as the product is unused, in its original packaging, and accompanied by the invoice.
Eligibility for Refunds and Returns
To qualify for a refund or return, you must meet the following conditions:
- The item must be unused and in its original condition.
- You must include the original packaging and invoice.
- You must request the return or exchange within 7 days of receiving the order.
How to Initiate a Refund or Return
- Contact Us First:
Reach out to our customer support team at arsalanabro7744@gmail.com or use our Contact Form to start the process. - Pack the Item Securely:
Place the item in its original packaging and include the invoice. - Ship the Item Back:
Send the item back to us. Please note: For exchanges, you’ll need to cover the return shipping fees.
Refund Process
- Once we receive and inspect the returned item, we’ll process your refund within 5-7 business days.
- Important: We’ll deduct the original shipping fees from the total refund amount.
Exchange Process
- If you’d like to exchange an item, you’ll need to pay the return shipping fees.
- After we receive the returned product, we’ll ship the new item to you.
Why Choose Alviraa?
- Hassle-Free Returns: We make the process simple and straightforward.
- Quick Refunds: Receive your refund within 5-7 business days.
- Dedicated Support: Our team is here to help at every step.
Contact Us
If you have any questions about our Refund and Returns Policy, feel free to contact us at alviraastore@outlook.com or use our Contact Form.
Thank you for choosing Alviraa!
